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Privacy Policy

Last updated: 6/26/2025

1. Information We Collect

We collect information you provide directly to us, including:

  • Face Data: Digital photographs and images of your face captured through our face scanning technology for skin analysis purposes
  • Questionnaire Responses: Your answers about skin type, concerns, lifestyle, current skincare routine, and preferences
  • Account Information: Name, email address, age, and profile preferences
  • Progress Data: Skin scores, improvement tracking, and routine adherence information
  • Usage Data: How you interact with the app, features used, and time spent

2. Face Data Collection and Usage

What Face Data We Collect

We collect digital photographs and images of your face ("Face Data") that you voluntarily provide through our face scanning feature. This Face Data consists solely of visual images of your face captured using your device's camera.

Complete Uses of Face Data

We use your Face Data exclusively for the following purposes:

  • Skin Analysis: To analyze your facial skin condition, including identifying skin concerns, texture, and overall skin health
  • Skincare Recommendations: To provide personalized skincare product recommendations based on your skin analysis
  • Skin Quality Scoring: To generate and calculate skin quality scores that help track your skin health over time

These are the only uses of your Face Data. We do not use Face Data for any other purposes, including but not limited to identification, authentication, or any commercial purposes beyond skincare analysis and recommendations.

3. Face Data Sharing and Third Party Access

We do not share your Face Data with any third parties. Your facial images are processed exclusively on our secure systems and are not disclosed, sold, or shared with any external organizations, partners, or service providers.

Data Storage Location

Your Face Data is temporarily stored on our secure servers during the analysis process.

4. Face Data Retention and Deletion

Face Data Retention Period: Immediate Deletion After Analysis

We retain your Face Data only for the time necessary to complete the skin analysis process. Specifically:

  • Face Data is deleted immediately after the analysis is completed
  • The analysis process typically takes seconds to minutes
  • No Face Data is stored permanently on our systems
  • Only the results of the analysis (skin scores and recommendations) are retained, not the original images

5. How We Use Your Other Information

We use the non-Face Data information we collect to provide, maintain, and improve our skincare services, including:

  • Processing questionnaire responses to create personalized skincare routines
  • Calculating and tracking your skin scores over time
  • Providing targeted product recommendations and skincare fixes
  • Monitoring your progress and adjusting recommendations
  • Improving our AI algorithms and skin analysis accuracy
  • Communicating with you about your skincare journey and app updates

6. Questionnaire Data

Your questionnaire responses are stored securely and used exclusively for providing personalized skincare recommendations. This data helps us understand your skin type, concerns, and preferences to create the most effective routine for you.

7. Information Sharing (Non-Face Data)

For non-Face Data, we do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this policy. We may share non-Face Data with trusted service providers who assist us in operating our app and conducting our business.

8. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your Face Data is processed securely and is subject to the highest level of security protocols due to its sensitive nature.

9. Your Rights and Choices

You have the right to access, update, or delete your personal information. You can also opt out of certain communications and data processing activities through your account settings. Regarding Face Data, since it is deleted immediately after analysis, there is no persistent Face Data to access or delete.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Support page or email us at junaid@agenticsoftware.net.