Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Face Scan Data: Facial images and biometric data captured through our face scanning technology for skin analysis
• Questionnaire Responses: Your answers about skin type, concerns, lifestyle, current skincare routine, and preferences
• Account Information: Name, email address, age, and profile preferences
• Progress Data: Skin scores, improvement tracking, and routine adherence information
• Usage Data: How you interact with the app, features used, and time spent

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our skincare services, including:

• Analyzing your facial images to assess skin condition and concerns
• Processing questionnaire responses to create personalized skincare routines
• Calculating and tracking your skin scores over time
• Providing targeted product recommendations and skincare fixes
• Monitoring your progress and adjusting recommendations
• Improving our AI algorithms and skin analysis accuracy
• Communicating with you about your skincare journey and app updates

3. Face Scan Data Protection

Your facial images and biometric data are extremely sensitive. We implement the highest security standards to protect this information:

• All face scan data is encrypted both in transit and at rest
• Facial images are processed immediately and may be deleted after analysis (unless you opt to save progress photos)
• Biometric features are extracted and stored separately from identifiable images
• Access to face scan data is strictly limited to authorized personnel and systems

4. Questionnaire Data

Your questionnaire responses are stored securely and used exclusively for providing personalized skincare recommendations. This data helps us understand your skin type, concerns, and preferences to create the most effective routine for you.

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our app and conducting our business.

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your photos and personal data are encrypted and stored securely.

7. Photo and Image Data

Photos and facial images you provide through our face scanning feature are processed using our advanced AI technology for skin analysis. These images are used solely for providing skincare recommendations and tracking your progress, and are not shared with third parties without your explicit consent.

8. Your Rights and Choices

You have the right to access, update, or delete your personal information. You can also opt out of certain communications and data processing activities through your account settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Support page or email us at junaid@agenticsoftware.net.